Kayci has been with Metro Credit Union for over 5 years, most recently as a Sales Manager for Metro’s consumer loan department. Because of her extensive lending background, a transition into mortgage lending was a natural fit. Kayci prides herself on her exceptional level of customer service, and knows that is the key to the beginning of any great relationship. Her ability to think “outside the box” has allowed her tremendous success, especially since Metro isn’t confined only by other investor’s guidelines. This allows Kayci and Metro to be a part of finding a unique solution for borrowers that will allow them to meet their financial needs and goals.

“It has been a great experience to help so many different individuals save money by refinancing their current mortgage,” said Kayci. “I also love helping borrowers purchase a new home – especially those first time buyers. They are so excited that they were able to achieve their goal of homeownership, and to be a part of that process is truly amazing. In my opinion, that’s definitely the best part of this career.”